FAQs

How does CUBRO work?

At CUBRO, we design custom fronts for IKEA structures. This includes doors, drawers, side panels, baseboards, and handles, compatible with METOD and FAKTUM kitchen systems, and PAX cabinets. You purchase the internal structures from IKEA (units, hinges, rails, legs), and we help you transform your space with unique finishes. Our digital model allows us to offer a custom design with excellent quality and competitive prices.

Which furniture systems is CUBRO compatible with?

CUBRO is compatible with IKEA frames in METOD and FAKTUM kitchens, and PAX cabinets. We do not work with BESTÅ or PLATSA ranges, or with frames from other brands.

Which parts do I buy from IKEA and which ones does CUBRO send me?

At IKEA you need to purchase: internal structures, hinges, drawer runners and legs.

With CUBRO you will receive: fronts, side panels, baseboards, handles and countertop (if made from our materials).

Your choice: appliances, lighting, accessories, and stone or porcelain countertops.

Can you help me with the kitchen design?

Yes. Send us the floor plan of your space, tell us your needs, and your desired style. Our team will design a functional and personalized proposal with you, including your IKEA plan in PDF, an editable online link, and your CUBRO list of elements. We'll then schedule an online appointment with you to fine-tune all the details.

Can I use CUBRO outside the kitchen?

Yes. IKEA METOD frames are versatile, and many of our customers also use them for TV cabinets, bathrooms, hallways, and walk-in closets. Find inspiration on our website and social media.

How do I choose the finish and color?

You can order physical samples from our website. It's the best way to see and touch our materials before making a purchase. The cost of the samples is refunded with your final order, with a direct discount applied to your invoice.

What are the delivery times?

From the moment you confirm the order, the lead time is 6 to 8 weeks, depending on workload and season. The process is as follows: quote acceptance (50% down payment), final design, parts list review and acceptance, final 50% payment, manufacturing, and delivery.

Where do you deliver?

We ship throughout Europe from our workshops in Spain, with DB Schenker, DHL, and GOI.

Peninsular Spain: up to 7 days.

Balearic Islands: up to 14 days.

Canary Islands: up to 21 days.

Europe: average of 13 days.

We deliver to your home in Spain and to the street in the rest of Europe.

Can I choose a delivery date?

Yes. Our carrier will contact you by text or phone a few days before delivery so you can choose the time slot that best suits you.

How can I change my delivery address?

Once the order has left our workshops, the address cannot be changed. We recommend that you carefully review your information before confirming the purchase or completing the logistics form. If any problems arise, please contact us.

How can I track my order?

You will receive an email with the tracking number once your order is on its way. For large projects, we will also inform you of the assigned carrier and the estimated delivery date. The logistics operator will notify you the day before delivery.

Do you offer installation?

Yes, in Madrid, Barcelona, ​​Valencia, Malaga, and Bilbao. In other areas, we can recommend installers or you can use IKEA's services. You can also install it yourself and receive support from our technical team.

How can I contact you?

You can write to us at hello@CUBROdesign.com for general inquiries, quotes, or design requests. For current orders or after-sales support, please contact us at help@CUBROdesign.com. We respond within 24 business hours.